Great Lakes Bay ERN - GLBERN

Founded: 2014
Great Lakes Bay ERN - GLBERN

Employer Return on Investment: 831%


Total Employee Requests:1287


Total Services: 2292


Employee Utilization: 14.7%


Source: Oct 2017-Sept 2018 YE Report



Onsite Success Coaching

The core of the ERN model is onsite confidential Success Coaching that employees can access on a predictable, ongoing basis - no more wasted hours in social services offices. Success Coaches offer direct connection to community resources for any challenges they are facing at work or at home. Employees who face a crisis from lack of resources can get immediate, personal relief at the workplace. Training and advanced education for work-based skills or life skills can be focused goals along with barrier reduction. Services are available to all ERN member employees. Success Coaches accommodate all shifts with off-site locations and alternate meeting times available upon request.

Hardship Loan & Savings Program

Partner: Isabella Bank, Team One Credit Union, and Wanigas Credit Union

Purpose: The Bridge Loan provides a financial resource for the Success Coach and clients, allowing the coach to connect clients to fair and reputable lending. These loans help clients overcome financial burdens that may be negatively impacting their life including auto repairs, credit repair, payday lending traps, appliance purchases, debt, and family emergencies. It is offered as a last resort for employees facing a financial emergency.

Savings Component: The loan includes a savings component which requires a $10 per week deposit into a savings account. The savings commitment is added to the loan repayment amount, which is placed into a savings account that does not allow withdrawals until the loan is paid in full. At the end of the payment plan, the client will accumulate over $520 in savings. Upon pay-off, the client is encouraged to continue the habit of savings. This not only teaches the client the importance of saving, but also acts as a safety net for the bank/credit union. If an employee is terminated while in payments, the savings account is released back for the lending institution to cover any unpaid remaining portion of the loan.


The STEPS program teaches employees the soft skills needed to help them achieve their ultimate potential through small group sessions for a total of 16 hours. The program is a key component to developing a new mindset, becoming more successful and creating a better life for yourself. The STEPS program, facilitated by Kathy Conklin, builds a better understanding of the structured process in which your mind works, and how you can control the way you achieve success in various aspects of your life.

STARS Express: Curb-to-Curb Service

STARS Express picks you up whenever you are within their service area and takes you directly to your destination. If STARTS transportation offerings don’t not meet your needs, please see your Success Coach to work on a solution.

STARS Rides to Wellness

STARS offers Rides to Wellness to partnering agencies such as Great Lakes Bay ERNs, providing non-emergency medical transportation. If STARTS transportation offerings don’t not meet your needs, please see your Success Coach to work on a solution.


  Success Coaches


Kathy Conklin


Shirelle Dottery

Shirelle Dottery



Autumn Scherzer


Sue Walker

Sue Walker


  Lead Organization(s)

Saginaw County Business & Education Partnership (SCBEP)

Kathy Conklin

  Email     989-399-0016

  GLBERN Oct 2017-Sept 2018 YE Report

  Employer Members-Investors

  • Mobile Medical Response
  • Morley Companies, Inc.
  • Nexteer Automotive
  • Saginaw Transit Authority Regional Services

  Strategic Partners

  • 1st State Bank
  • Isabella Bank
  • Little People’s Daycare
  • Michigan ERN
  • Michigan Works! Great Bay Region
  • Saginaw County Business & Education Partnership
  • Saginaw County DHHS
  • Saginaw Transit Authority Regional Services
  • Team One Credit Union
  • United Way of Saginaw County
  • Wanigas Credit Union