Lakeshore ERN - LERN (Muskegon/Ottawa - Kristen)
Employer Return on
Total Employee Requests: 551
Total Employee Services: 838
Employee Utilization: 14.0%
Source: Source: Oct 2021-Sept 2022 KPI Annual Report
Onsite Success Coaching
The core of the ERN model is onsite confidential Success Coaching that employees can access on a predictable, ongoing basis - no more wasted hours in social services offices. Success Coaches offer direct connection to community resources for any challenges they are facing at work or at home. Employees who face a crisis from lack of resources can get immediate, personal relief at the workplace. Training and advanced education for work-based skills or life skills can be focused goals along with barrier reduction. Services are available to all ERN member employees. Success Coaches accommodate all shifts with off-site locations and alternate meeting times available upon request.
LERN Video: Kristen Wilson Kapas, Success Coach
Lakeshore ERN Success Coach, Kristen Wilson Kapas, highlights the benefits and opportunities of success coaching for member employees.
Hardship Loan & Savings Program
Purpose: The Bridge Loan provides a financial resource for the Success Coach and clients, allowing the coach to connect clients to fair and reputable lending. These loans help clients overcome financial burdens that may be negatively impacting their life including auto repairs, credit repair, payday lending traps, appliance purchases, debt, and family emergencies. It is offered as a last resort for employees facing a financial emergency.