Southwest Michigan ERN - SWMERN (Calhoun - April)
Employer Return on
Total Employee Requests: 444
Total Services: 630
Employee Utilization: 9.5%
Source: Oct 2021-Sept 2022 KPI Annual Report
Onsite Success Coaching
The core of the ERN model is onsite confidential Success Coaching that employees can access on a predictable, ongoing basis - no more wasted hours in social services offices. Success Coaches offer direct connection to community resources for any challenges they are facing at work or at home. Employees who face a crisis from lack of resources can get immediate, personal relief at the workplace. Training and advanced education for work-based skills or life skills can be focused goals along with barrier reduction. Services are available to all ERN member employees. Success Coaches accommodate all shifts with off-site locations and alternate meeting times available upon request.
SWMERN Video: April Gordon, Success Coach
SWMERN Success Coach, April Hall, highlights the benefits and opportunities of success coaching for SWMERN member employees and employers.
Bronson SWMERN Success Coach Video
SWMERN Success Coaches, April Hall and Betsy Sanchez highlight the benefits and opportunities of success coaching for Bronson employees.
Hardship Loan & Savings Program
Partners: Kalsee Credit Union & Southwest Michigan First
Driven to Succeed Flyer: Download the Ride Share App!
Medical Crisis: Signing Up for Public Assistance
Get inspired by other employees' success stories! Tammy contacted her Success Coach about her grand-daughter, Remi and the difficult time they were having at home. Remi was diagnosed with cortical dysplasia and epilepsy with up to 20 seizures a day. Her daughter-in-law, Cierra, had to quit working to care for Remi. Remi’s father, Fred, works full-time. Cierra was trying to make contact with the Social Security Office and DHHS to get public assistance for Remi, but she kept getting the 'cookie cutter' answer of “someone will get back with you shortly." Funds and patience were running thin. Remi and her family moved in with Cierra's parents to save money. Tammy and her husband were even taking on some of Cierra and Fred's monthly bills. The Success Coach connected Cierra to Lisa Stanley directly from the Disability Network. Lisa met with Cierra within a week and helped the family apply for all of their public assistance needs. Remi underwent brain surgery at U of M, came home on June 29, and is doing well.